Privacy Policy

Last Updated: September 30, 2025

Introduction

We respect user privacy and are committed to protecting the security of your personal information. This policy explains how we collect, use, store, and protect your personal information. Please read this policy carefully before using our services. Using our services indicates your agreement with our handling of your personal information in accordance with this policy.

Information Collection

The personal information we collect includes: • Identity information: name, place of birth, date of birth • Contact information: email address • Payment information: transaction information generated through Creem payments (processed directly by Creem, we do not store complete payment card information) We collect information through the following methods: • Information you provide voluntarily: details filled in during registration and service use • Automatic collection: log information and device information generated during service use

Information Use

We use the collected information for the following purposes: • Providing services: completing registration, providing metaphysical analysis results • Service optimization: improving service quality, developing new features • Communication: sending service notifications, responding to inquiries • Payment processing: handling payment transactions through Creem We will not use your personal information for unauthorized purposes.

Information Storage and Protection

Your personal information will be stored on secure servers located in your region. We take reasonable security measures to protect your information from unauthorized access, use, or disclosure. Information retention period: during your service use and for 3 months after service termination, unless otherwise required by laws and regulations.

Information Sharing

We will not sell or rent your personal information to third parties. For service provision purposes, we may share information with the following third parties: • Creem: for payment transaction processing, sharing necessary transaction information • Legal requirements: disclosing information as required by law or government authorities We ensure that third parties comply with confidentiality obligations to protect your information security.

User Rights

You have the right to access, correct, and delete your personal information, which can be requested through [contact information]. You have the right to withdraw your consent and stop our processing of your information, although this may affect service use. If you believe our information processing violates laws and regulations, you can file a complaint with regulatory authorities.

Third-Party Links

This service may contain third-party links. We are not responsible for third-party privacy policies, and we recommend you review their privacy policies.

Policy Changes

We may update this policy, and updates will be notified through website announcements. We recommend you review this policy regularly.

Contact Us

If you have any questions about this policy, please contact us at xrevel@xrevel.ai.